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This month is also special for Jews, with Rosh Hashanah, the New Year, and Yom Kippur, or the day of atonement. (They are viewed as between 5th September and 5th October). It is known that on Rosh Hashanah, (an important religious holiday) God writes in course . of life for each individual, like book is closed on Yom Kippur. Prayer and atonement ca… Read More


Six months later, Daniel called another meeting and discussed together with staff what changes they had seen. Every staff member was working they required to do, on time, and without being rushed. Together, they determined that the two changes they made reduced question calls by over 50%, allowed staff and customers to know exactly what the daily s… Read More


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